Refund Policy
THANK YOU FOR CHOOSING GUHAYAVARMAN FITNESS FOR YOUR ONLINE FITNESS TRAINING NEEDS. THIS REFUND POLICY OUTLINES THE TERMS AND CONDITIONS REGARDING REFUNDS FOR OUR SERVICES. BY USING OUR SERVICES, YOU AGREE TO COMPLY WITH THIS POLICY.
1. Eligibility for Refunds
1.1 Unused Services: Refunds may be considered for unused services if you have not accessed or utilized any portion of the service for which you have made a payment.
2. Refund Process
2.1 Requesting a Refund:
To request a refund, please contact our customer support team at admin@gvnfit.online or through the designated contact form on our website. Your refund request should include your full name, email address associated with your account, and the reason for your refund request.
2.2 Consideration and Review: Once we receive your refund request, we will review it to determine eligibility. We reserve the right to assess the validity of your request and may ask for additional information or clarification if necessary.
2.3 Refund Decisions: Refunds will be granted at our sole discretion and in accordance with the eligibility criteria stated in this policy. All decisions regarding refunds are final.
3. Refund Criteria
3.1 Service Inaccessibility: If you experience technical difficulties accessing our services due to a fault on our end, and we are unable to rectify the issue within a reasonable timeframe, you may be eligible for a refund.
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3.2 Dissatisfaction: If you are unsatisfied with the quality or effectiveness of our services, you may request a refund within a specified time period. The specific timeframe for refund eligibility will be determined on a case-by-case basis.
3.3 Exclusions: Refunds will not be provided in the following circumstances:
a) If you have accessed or utilized any portion of the service for which you made a payment.
b) If the refund request is made beyond the specified refund eligibility timeframe.
c) If the refund request is due to reasons unrelated to the quality or effectiveness of our services.
d) If the refund request is a result of a violation of our Terms and Conditions or any other policies.
e) No refund for digital products like workout plans, diet plans and app subscription charges.
4. Refund Method and Timeline
4.1 Refund Method: Refunds, if approved, will be issued using the same payment method used for the initial purchase. If this is not possible, an alternative refund method may be utilized.
4.2 Refund Timeline: Once your refund is approved, it may take a 7 days of time for the refunded amount to be processed and credited back to your original payment method. The exact timeline may vary depending on your financial institution and payment method.
5. Modifications
Guhayavarman Fitness reserves the right to modify or amend this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this policy periodically for any updates or modifications. If you have any questions or concerns about our refund policy, please contact us at admin@gvnfit.online We will be happy to assist you.
6. Waiver
Failure by either Party to exercise any of its rights under, or to enforce any provision of, this Agreement will not be deemed a waiver or forfeiture of such rights or ability to enforce such provision.